What are the goals for this project by which you will measure success? What’ consequential metrics’ may be negatively impacted by this project?
Samsung galaxy improvement
Definition/Scope What is the purpose and scope of this project? What are the project boundaries (e.g., physical, organizational, program/hull, time, department)? Who, what, where, when does it include/exclude?Eliminate heat emission when Samsung product is in use. The project will involve the production department, finance, and quality assurance. The marketing department is excluded; however, the department will help evaluate customers response at the end of the project.
What are the goals for this project by which you will measure success? What’ consequential metrics’ may be negatively impacted by this project? How are you currently measuring process performance? What are the metric baselines & goals?Reduce phone returns due to overheating and eliminate the risk of explosion.Business ImpactWhat operational/financial benefits will result from this project? What are the potential benefits to the customer? What other benefits (less measurable) are likely to result from this project?
Increased customer confidence in Samsung products Potential Barriers/Risks
Identify any circumstances/situations that may hinder the success of this project?
Limitations in the budget available since much of revenue allocated for new product development Key Milestones
What is the start date? What is the desired completion date? What are the dates for major milestones/deliverables?